VAV

Airline loyalty program

Virgin Australia Velocity

Velocity spans Virgin Australia, bilateral airline partners, cards, Flybuys, hotels, cars, fuel, insurance, utilities, retail, entertainment, family pooling, Rewards Store, Points + Pay, and UpgradeMe rewards.

A rolling 365-day Status Credit program with Red, Silver, Gold, Platinum, and Platinum Plus; each elite tier requires a total balance plus a Virgin Australia-marketed or operated flying minimum, with separate Forever Gold recognition.

The tier name is the easy part. Here is the bill for reaching it—and what the program owes you in return.

How to qualify

Member

Base tier

Enroll in the program

membership term

Counts: Enrollment

Silver

250 Status Credits + 125 Status Credits from eligible Virgin Australia flights

Current published qualification year

Counts: Activity identified as status-qualifying by the program

Does not count: Reward redemptions and activity excluded by the program rules

Gold

500 Status Credits + 250 Status Credits from eligible Virgin Australia flights

Current published qualification year

Counts: Activity identified as status-qualifying by the program

Does not count: Reward redemptions and activity excluded by the program rules

Platinum

1,000 Status Credits + 500 Status Credits from eligible Virgin Australia flights

Current published qualification year

Counts: Activity identified as status-qualifying by the program

Does not count: Reward redemptions and activity excluded by the program rules

Platinum Plus

2,000 Status Credits + 1,500 Status Credits from eligible Virgin Australia flights

Current published qualification year

Counts: Activity identified as status-qualifying by the program

Does not count: Reward redemptions and activity excluded by the program rules

Tier	Qualification paths
Member Base tier	Enroll in the program membership term Counts: Enrollment
Silver	250 Status Credits + 125 Status Credits from eligible Virgin Australia flights Current published qualification year Counts: Activity identified as status-qualifying by the program Does not count: Reward redemptions and activity excluded by the program rules
Gold	500 Status Credits + 250 Status Credits from eligible Virgin Australia flights Current published qualification year Counts: Activity identified as status-qualifying by the program Does not count: Reward redemptions and activity excluded by the program rules
Platinum	1,000 Status Credits + 500 Status Credits from eligible Virgin Australia flights Current published qualification year Counts: Activity identified as status-qualifying by the program Does not count: Reward redemptions and activity excluded by the program rules
Platinum Plus	2,000 Status Credits + 1,500 Status Credits from eligible Virgin Australia flights Current published qualification year Counts: Activity identified as status-qualifying by the program Does not count: Reward redemptions and activity excluded by the program rules

What each tier gets

Silver

Priority travel services
Receives the published Silver priority services on eligible travel.
Baggage privileges
Receives the published Silver baggage allowance where offered.

Gold

Priority travel services
Receives the published Gold priority services on eligible travel.
Baggage privileges
Receives the published Gold baggage allowance where offered.
Lounge privileges
Conditional
Receives the published Gold lounge access on eligible itineraries.
Eligible same-day itinerary, airport, guest, and lounge rules
Signature privilege
Adds Virgin Australia and eligible partner lounge access and expanded priority privileges.

Platinum

Priority travel services
Receives the published Platinum priority services on eligible travel.
Baggage privileges
Receives the published Platinum baggage allowance where offered.
Lounge privileges
Conditional
Receives the published Platinum lounge access on eligible itineraries.
Eligible same-day itinerary, airport, guest, and lounge rules
Signature privilege
Adds guaranteed Economy Reward Seat rules, upgrade benefits, and expanded lounge privileges.

Platinum Plus

Priority travel services
Receives the published Platinum Plus priority services on eligible travel.
Baggage privileges
Receives the published Platinum Plus baggage allowance where offered.
Lounge privileges
Conditional
Receives the published Platinum Plus lounge access on eligible itineraries.
Eligible same-day itinerary, airport, guest, and lounge rules
Signature privilege
Velocity's highest published tier adds top priority, premium support, and expanded travel privileges.

Tier	Privileges
Silver	Priority travel services Receives the published Silver priority services on eligible travel. Baggage privileges Receives the published Silver baggage allowance where offered.
Gold	Priority travel services Receives the published Gold priority services on eligible travel. Baggage privileges Receives the published Gold baggage allowance where offered. Lounge privileges Conditional Receives the published Gold lounge access on eligible itineraries. Eligible same-day itinerary, airport, guest, and lounge rules Signature privilege Adds Virgin Australia and eligible partner lounge access and expanded priority privileges.
Platinum	Priority travel services Receives the published Platinum priority services on eligible travel. Baggage privileges Receives the published Platinum baggage allowance where offered. Lounge privileges Conditional Receives the published Platinum lounge access on eligible itineraries. Eligible same-day itinerary, airport, guest, and lounge rules Signature privilege Adds guaranteed Economy Reward Seat rules, upgrade benefits, and expanded lounge privileges.
Platinum Plus	Priority travel services Receives the published Platinum Plus priority services on eligible travel. Baggage privileges Receives the published Platinum Plus baggage allowance where offered. Lounge privileges Conditional Receives the published Platinum Plus lounge access on eligible itineraries. Eligible same-day itinerary, airport, guest, and lounge rules Signature privilege Velocity's highest published tier adds top priority, premium support, and expanded travel privileges.

The headline rate is only half the story. What counts—and what quietly does not—is where the arithmetic gets interesting.

How earning works

Eligible Virgin Australia flights under the published accrual table

100 percentage of flown distance in Velocity Points per 100 eligible unit

What counts: Eligible paid fares credited to the program

Does not count: Reward tickets and excluded fare classes, taxes, and fees

Earning route	Rate	Terms
Eligible Virgin Australia flights under the published accrual table	100 percentage of flown distance in Velocity Points per 100 eligible unit	What counts: Eligible paid fares credited to the program Does not count: Reward tickets and excluded fare classes, taxes, and fees

Elite earning bonuses

Silver

Eligible Virgin Australia flights under the published accrual table

50% bonus on percentage of flown distance in Velocity Points

What counts: Eligible paid fares credited to the program

Does not count: Reward tickets and excluded fare classes, taxes, and fees

Gold

Eligible Virgin Australia flights under the published accrual table

75% bonus on percentage of flown distance in Velocity Points

What counts: Eligible paid fares credited to the program

Does not count: Reward tickets and excluded fare classes, taxes, and fees

Platinum

Eligible Virgin Australia flights under the published accrual table

100% bonus on percentage of flown distance in Velocity Points

What counts: Eligible paid fares credited to the program

Does not count: Reward tickets and excluded fare classes, taxes, and fees

Platinum Plus

Eligible Virgin Australia flights under the published accrual table

100% bonus on percentage of flown distance in Velocity Points

What counts: Eligible paid fares credited to the program

Does not count: Reward tickets and excluded fare classes, taxes, and fees

Tier	Rate	Terms
Silver Eligible Virgin Australia flights under the published accrual table	50% bonus on percentage of flown distance in Velocity Points	What counts: Eligible paid fares credited to the program Does not count: Reward tickets and excluded fare classes, taxes, and fees
Gold Eligible Virgin Australia flights under the published accrual table	75% bonus on percentage of flown distance in Velocity Points	What counts: Eligible paid fares credited to the program Does not count: Reward tickets and excluded fare classes, taxes, and fees
Platinum Eligible Virgin Australia flights under the published accrual table	100% bonus on percentage of flown distance in Velocity Points	What counts: Eligible paid fares credited to the program Does not count: Reward tickets and excluded fare classes, taxes, and fees
Platinum Plus Eligible Virgin Australia flights under the published accrual table	100% bonus on percentage of flown distance in Velocity Points	What counts: Eligible paid fares credited to the program Does not count: Reward tickets and excluded fare classes, taxes, and fees

Pricing rules matter more than the word “free,” which is doing heroic work in most loyalty brochures.

Ways to redeem

Virgin Australia reward flights

Route-, cabin-, date-, and inventory-specific reward price

The program publishes current reward-flight pricing or a booking calculator.

Search: Official website · Official app

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Alliance and airline-partner reward flights

Partner-, route-, cabin-, and itinerary-specific reward price

Search: Official website · Member service where required

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Cabin upgrades

Fare-, route-, cabin-, and inventory-specific reward price

Search: Manage booking · Member service

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Points plus cash

The offered points-and-cash combination is shown in the eligible booking flow

Search: Official booking flow

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Cash and points: Availability, minimums, fare eligibility, and payment rules vary by booking.

Hotels and car rentals

Supplier- and booking-specific reward price

Search: Official rewards portal

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Products, experiences, and donations

Item-, experience-, charity-, and market-specific reward price

Search: Official rewards portal

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Velocity Rewards Store

Current program- or partner-specific reward price

Search: Official program or partner channel

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

UpgradeMe Points

Current program- or partner-specific reward price

Search: Official program or partner channel

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Option	Pricing	Booking access
Virgin Australia reward flights	Route-, cabin-, date-, and inventory-specific reward price The program publishes current reward-flight pricing or a booking calculator.	Search: Official website · Official app Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
Alliance and airline-partner reward flights	Partner-, route-, cabin-, and itinerary-specific reward price	Search: Official website · Member service where required Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
Cabin upgrades	Fare-, route-, cabin-, and inventory-specific reward price	Search: Manage booking · Member service Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
Points plus cash	The offered points-and-cash combination is shown in the eligible booking flow	Search: Official booking flow Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel. Cash and points: Availability, minimums, fare eligibility, and payment rules vary by booking.
Hotels and car rentals	Supplier- and booking-specific reward price	Search: Official rewards portal Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
Products, experiences, and donations	Item-, experience-, charity-, and market-specific reward price	Search: Official rewards portal Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
Velocity Rewards Store	Current program- or partner-specific reward price	Search: Official program or partner channel Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
UpgradeMe Points	Current program- or partner-specific reward price	Search: Official program or partner channel Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.

Rules and reversals

Virgin Australia reward flights

Taxes and fees: Inventory, taxes, fees, surcharges, and ticketing rules apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Alliance and airline-partner reward flights

Taxes and fees: Partner inventory, routing, booking-channel, tax, fee, and surcharge rules apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Cabin upgrades

Taxes and fees: Eligible paid fare and upgrade inventory required.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Points plus cash

Taxes and fees: Only available where the program presents the option.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Hotels and car rentals

Taxes and fees: Supplier, occupancy, driver, tax, fee, and cancellation rules apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Products, experiences, and donations

Taxes and fees: Inventory, delivery, market, provider, and charity terms apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Velocity Rewards Store

Taxes and fees: Availability and published provider rules apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

UpgradeMe Points

Taxes and fees: Availability and published provider rules apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Option	Costs and validity	Changes and refunds
Virgin Australia reward flights	Taxes and fees: Inventory, taxes, fees, surcharges, and ticketing rules apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Alliance and airline-partner reward flights	Taxes and fees: Partner inventory, routing, booking-channel, tax, fee, and surcharge rules apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Cabin upgrades	Taxes and fees: Eligible paid fare and upgrade inventory required. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Points plus cash	Taxes and fees: Only available where the program presents the option. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Hotels and car rentals	Taxes and fees: Supplier, occupancy, driver, tax, fee, and cancellation rules apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Products, experiences, and donations	Taxes and fees: Inventory, delivery, market, provider, and charity terms apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Velocity Rewards Store	Taxes and fees: Availability and published provider rules apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
UpgradeMe Points	Taxes and fees: Availability and published provider rules apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.

The useful question is not whether a partnership exists. It is where you can earn, where you can transfer, and which footnote is waiting to spoil the headline.

Partner directory

Airline partnerships

Bilateral and other carrier partnerships outside the global alliance.

Air Canada
Air New Zealand
ANA
Qatar Airways
Singapore Airlines
United Airlines

Credit cards

Card products directly associated with this loyalty program.

Velocity Points-earning credit cards
Virgin Australia Velocity High Flyer Card

Earn with partners

Online and in-store retail

Virgin Australia Velocity shopping partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Official shopping or partner portal

Eligible hotel stays and bookings

Virgin Australia Velocity hotel partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Published hotel partner channel

Eligible car rentals

Virgin Australia Velocity car-rental partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Published car-rental partner channel

Eligible dining and lifestyle spend

Virgin Australia Velocity dining and lifestyle partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Published partner channel

Eligible co-brand and linked-card spend

Virgin Australia Velocity payment cards

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Issuer account or published card channel

Eligible holidays, cruises, rail, or other travel

Virgin Australia Velocity travel partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Published travel partner channel

Purchased loyalty currency

Buy or subscribe to Velocity Points

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Official buy-points channel

Distinctive everyday earning path

Flybuys

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Official program or partner channel

Distinctive everyday earning path

Velocity Family Pooling

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Official program or partner channel

Distinctive everyday earning path

7-Eleven and fuel partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Official program or partner channel

Partner	Rate or pricing	Access and limits
Virgin Australia Velocity shopping partners Online and in-store retail	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Official shopping or partner portal
Virgin Australia Velocity hotel partners Eligible hotel stays and bookings	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Published hotel partner channel
Virgin Australia Velocity car-rental partners Eligible car rentals	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Published car-rental partner channel
Virgin Australia Velocity dining and lifestyle partners Eligible dining and lifestyle spend	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Published partner channel
Virgin Australia Velocity payment cards Eligible co-brand and linked-card spend	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Issuer account or published card channel
Virgin Australia Velocity travel partners Eligible holidays, cruises, rail, or other travel	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Published travel partner channel
Buy or subscribe to Velocity Points Purchased loyalty currency	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Official buy-points channel
Flybuys Distinctive everyday earning path	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Official program or partner channel
Velocity Family Pooling Distinctive everyday earning path	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Official program or partner channel
7-Eleven and fuel partners Distinctive everyday earning path	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Official program or partner channel

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← Programs

VAV

Airline loyalty program

Virgin Australia Velocity

The tier name is the easy part. Here is the bill for reaching it—and what the program owes you in return.

How to qualify

Member

Base tier

Enroll in the program

membership term

Counts: Enrollment

Silver

250 Status Credits + 125 Status Credits from eligible Virgin Australia flights

Current published qualification year

Counts: Activity identified as status-qualifying by the program

Does not count: Reward redemptions and activity excluded by the program rules

Gold

500 Status Credits + 250 Status Credits from eligible Virgin Australia flights

Current published qualification year

Counts: Activity identified as status-qualifying by the program

Does not count: Reward redemptions and activity excluded by the program rules

Platinum

1,000 Status Credits + 500 Status Credits from eligible Virgin Australia flights

Current published qualification year

Counts: Activity identified as status-qualifying by the program

Does not count: Reward redemptions and activity excluded by the program rules

Platinum Plus

2,000 Status Credits + 1,500 Status Credits from eligible Virgin Australia flights

Current published qualification year

Counts: Activity identified as status-qualifying by the program

Does not count: Reward redemptions and activity excluded by the program rules

Tier	Qualification paths
Member Base tier	Enroll in the program membership term Counts: Enrollment
Silver	250 Status Credits + 125 Status Credits from eligible Virgin Australia flights Current published qualification year Counts: Activity identified as status-qualifying by the program Does not count: Reward redemptions and activity excluded by the program rules
Gold	500 Status Credits + 250 Status Credits from eligible Virgin Australia flights Current published qualification year Counts: Activity identified as status-qualifying by the program Does not count: Reward redemptions and activity excluded by the program rules
Platinum	1,000 Status Credits + 500 Status Credits from eligible Virgin Australia flights Current published qualification year Counts: Activity identified as status-qualifying by the program Does not count: Reward redemptions and activity excluded by the program rules
Platinum Plus	2,000 Status Credits + 1,500 Status Credits from eligible Virgin Australia flights Current published qualification year Counts: Activity identified as status-qualifying by the program Does not count: Reward redemptions and activity excluded by the program rules

What each tier gets

Silver

Priority travel services
Receives the published Silver priority services on eligible travel.
Baggage privileges
Receives the published Silver baggage allowance where offered.

Gold

Priority travel services
Receives the published Gold priority services on eligible travel.
Baggage privileges
Receives the published Gold baggage allowance where offered.
Lounge privileges
Conditional
Receives the published Gold lounge access on eligible itineraries.
Eligible same-day itinerary, airport, guest, and lounge rules
Signature privilege
Adds Virgin Australia and eligible partner lounge access and expanded priority privileges.

Platinum

Priority travel services
Receives the published Platinum priority services on eligible travel.
Baggage privileges
Receives the published Platinum baggage allowance where offered.
Lounge privileges
Conditional
Receives the published Platinum lounge access on eligible itineraries.
Eligible same-day itinerary, airport, guest, and lounge rules
Signature privilege
Adds guaranteed Economy Reward Seat rules, upgrade benefits, and expanded lounge privileges.

Platinum Plus

Priority travel services
Receives the published Platinum Plus priority services on eligible travel.
Baggage privileges
Receives the published Platinum Plus baggage allowance where offered.
Lounge privileges
Conditional
Receives the published Platinum Plus lounge access on eligible itineraries.
Eligible same-day itinerary, airport, guest, and lounge rules
Signature privilege
Velocity's highest published tier adds top priority, premium support, and expanded travel privileges.

Tier	Privileges
Silver	Priority travel services Receives the published Silver priority services on eligible travel. Baggage privileges Receives the published Silver baggage allowance where offered.
Gold	Priority travel services Receives the published Gold priority services on eligible travel. Baggage privileges Receives the published Gold baggage allowance where offered. Lounge privileges Conditional Receives the published Gold lounge access on eligible itineraries. Eligible same-day itinerary, airport, guest, and lounge rules Signature privilege Adds Virgin Australia and eligible partner lounge access and expanded priority privileges.
Platinum	Priority travel services Receives the published Platinum priority services on eligible travel. Baggage privileges Receives the published Platinum baggage allowance where offered. Lounge privileges Conditional Receives the published Platinum lounge access on eligible itineraries. Eligible same-day itinerary, airport, guest, and lounge rules Signature privilege Adds guaranteed Economy Reward Seat rules, upgrade benefits, and expanded lounge privileges.
Platinum Plus	Priority travel services Receives the published Platinum Plus priority services on eligible travel. Baggage privileges Receives the published Platinum Plus baggage allowance where offered. Lounge privileges Conditional Receives the published Platinum Plus lounge access on eligible itineraries. Eligible same-day itinerary, airport, guest, and lounge rules Signature privilege Velocity's highest published tier adds top priority, premium support, and expanded travel privileges.

The headline rate is only half the story. What counts—and what quietly does not—is where the arithmetic gets interesting.

How earning works

Eligible Virgin Australia flights under the published accrual table

100 percentage of flown distance in Velocity Points per 100 eligible unit

What counts: Eligible paid fares credited to the program

Does not count: Reward tickets and excluded fare classes, taxes, and fees

Earning route	Rate	Terms
Eligible Virgin Australia flights under the published accrual table	100 percentage of flown distance in Velocity Points per 100 eligible unit	What counts: Eligible paid fares credited to the program Does not count: Reward tickets and excluded fare classes, taxes, and fees

Elite earning bonuses

Silver

Eligible Virgin Australia flights under the published accrual table

50% bonus on percentage of flown distance in Velocity Points

What counts: Eligible paid fares credited to the program

Does not count: Reward tickets and excluded fare classes, taxes, and fees

Gold

Eligible Virgin Australia flights under the published accrual table

75% bonus on percentage of flown distance in Velocity Points

What counts: Eligible paid fares credited to the program

Does not count: Reward tickets and excluded fare classes, taxes, and fees

Platinum

Eligible Virgin Australia flights under the published accrual table

100% bonus on percentage of flown distance in Velocity Points

What counts: Eligible paid fares credited to the program

Does not count: Reward tickets and excluded fare classes, taxes, and fees

Platinum Plus

Eligible Virgin Australia flights under the published accrual table

100% bonus on percentage of flown distance in Velocity Points

What counts: Eligible paid fares credited to the program

Does not count: Reward tickets and excluded fare classes, taxes, and fees

Tier	Rate	Terms
Silver Eligible Virgin Australia flights under the published accrual table	50% bonus on percentage of flown distance in Velocity Points	What counts: Eligible paid fares credited to the program Does not count: Reward tickets and excluded fare classes, taxes, and fees
Gold Eligible Virgin Australia flights under the published accrual table	75% bonus on percentage of flown distance in Velocity Points	What counts: Eligible paid fares credited to the program Does not count: Reward tickets and excluded fare classes, taxes, and fees
Platinum Eligible Virgin Australia flights under the published accrual table	100% bonus on percentage of flown distance in Velocity Points	What counts: Eligible paid fares credited to the program Does not count: Reward tickets and excluded fare classes, taxes, and fees
Platinum Plus Eligible Virgin Australia flights under the published accrual table	100% bonus on percentage of flown distance in Velocity Points	What counts: Eligible paid fares credited to the program Does not count: Reward tickets and excluded fare classes, taxes, and fees

Pricing rules matter more than the word “free,” which is doing heroic work in most loyalty brochures.

Ways to redeem

Virgin Australia reward flights

Route-, cabin-, date-, and inventory-specific reward price

The program publishes current reward-flight pricing or a booking calculator.

Search: Official website · Official app

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Alliance and airline-partner reward flights

Partner-, route-, cabin-, and itinerary-specific reward price

Search: Official website · Member service where required

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Cabin upgrades

Fare-, route-, cabin-, and inventory-specific reward price

Search: Manage booking · Member service

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Points plus cash

The offered points-and-cash combination is shown in the eligible booking flow

Search: Official booking flow

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Cash and points: Availability, minimums, fare eligibility, and payment rules vary by booking.

Hotels and car rentals

Supplier- and booking-specific reward price

Search: Official rewards portal

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Products, experiences, and donations

Item-, experience-, charity-, and market-specific reward price

Search: Official rewards portal

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Velocity Rewards Store

Current program- or partner-specific reward price

Search: Official program or partner channel

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

UpgradeMe Points

Current program- or partner-specific reward price

Search: Official program or partner channel

Online: Available

Phone: Limited · Assistance availability depends on the selected redemption channel.

Option	Pricing	Booking access
Virgin Australia reward flights	Route-, cabin-, date-, and inventory-specific reward price The program publishes current reward-flight pricing or a booking calculator.	Search: Official website · Official app Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
Alliance and airline-partner reward flights	Partner-, route-, cabin-, and itinerary-specific reward price	Search: Official website · Member service where required Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
Cabin upgrades	Fare-, route-, cabin-, and inventory-specific reward price	Search: Manage booking · Member service Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
Points plus cash	The offered points-and-cash combination is shown in the eligible booking flow	Search: Official booking flow Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel. Cash and points: Availability, minimums, fare eligibility, and payment rules vary by booking.
Hotels and car rentals	Supplier- and booking-specific reward price	Search: Official rewards portal Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
Products, experiences, and donations	Item-, experience-, charity-, and market-specific reward price	Search: Official rewards portal Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
Velocity Rewards Store	Current program- or partner-specific reward price	Search: Official program or partner channel Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.
UpgradeMe Points	Current program- or partner-specific reward price	Search: Official program or partner channel Online: Available Phone: Limited · Assistance availability depends on the selected redemption channel.

Rules and reversals

Virgin Australia reward flights

Taxes and fees: Inventory, taxes, fees, surcharges, and ticketing rules apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Alliance and airline-partner reward flights

Taxes and fees: Partner inventory, routing, booking-channel, tax, fee, and surcharge rules apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Cabin upgrades

Taxes and fees: Eligible paid fare and upgrade inventory required.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Points plus cash

Taxes and fees: Only available where the program presents the option.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Hotels and car rentals

Taxes and fees: Supplier, occupancy, driver, tax, fee, and cancellation rules apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Products, experiences, and donations

Taxes and fees: Inventory, delivery, market, provider, and charity terms apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Velocity Rewards Store

Taxes and fees: Availability and published provider rules apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

UpgradeMe Points

Taxes and fees: Availability and published provider rules apply.

Validity: The issued ticket, booking, product, or experience terms control validity.

For someone else: Recipient eligibility depends on the selected redemption.

Changes: The fare, provider, and product rules shown before redemption control changes.

Cancellation: The fare, provider, and product rules shown before redemption control cancellation.

Refund timing: Point return, when permitted, follows the provider's processing rules.

Option	Costs and validity	Changes and refunds
Virgin Australia reward flights	Taxes and fees: Inventory, taxes, fees, surcharges, and ticketing rules apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Alliance and airline-partner reward flights	Taxes and fees: Partner inventory, routing, booking-channel, tax, fee, and surcharge rules apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Cabin upgrades	Taxes and fees: Eligible paid fare and upgrade inventory required. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Points plus cash	Taxes and fees: Only available where the program presents the option. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Hotels and car rentals	Taxes and fees: Supplier, occupancy, driver, tax, fee, and cancellation rules apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Products, experiences, and donations	Taxes and fees: Inventory, delivery, market, provider, and charity terms apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
Velocity Rewards Store	Taxes and fees: Availability and published provider rules apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.
UpgradeMe Points	Taxes and fees: Availability and published provider rules apply. Validity: The issued ticket, booking, product, or experience terms control validity. For someone else: Recipient eligibility depends on the selected redemption.	Changes: The fare, provider, and product rules shown before redemption control changes. Cancellation: The fare, provider, and product rules shown before redemption control cancellation. Refund timing: Point return, when permitted, follows the provider's processing rules.

The useful question is not whether a partnership exists. It is where you can earn, where you can transfer, and which footnote is waiting to spoil the headline.

Partner directory

Airline partnerships

Bilateral and other carrier partnerships outside the global alliance.

Air Canada
Air New Zealand
ANA
Qatar Airways
Singapore Airlines
United Airlines

Credit cards

Card products directly associated with this loyalty program.

Velocity Points-earning credit cards
Virgin Australia Velocity High Flyer Card

Earn with partners

Online and in-store retail

Virgin Australia Velocity shopping partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Official shopping or partner portal

Eligible hotel stays and bookings

Virgin Australia Velocity hotel partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Published hotel partner channel

Eligible car rentals

Virgin Australia Velocity car-rental partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Published car-rental partner channel

Eligible dining and lifestyle spend

Virgin Australia Velocity dining and lifestyle partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Published partner channel

Eligible co-brand and linked-card spend

Virgin Australia Velocity payment cards

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Issuer account or published card channel

Eligible holidays, cruises, rail, or other travel

Virgin Australia Velocity travel partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Published travel partner channel

Purchased loyalty currency

Buy or subscribe to Velocity Points

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Official buy-points channel

Distinctive everyday earning path

Flybuys

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Official program or partner channel

Distinctive everyday earning path

Velocity Family Pooling

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Official program or partner channel

Distinctive everyday earning path

7-Eleven and fuel partners

The current rate is partner-, market-, channel-, and offer-specific.

Currency: Velocity Points

Counts: Eligible activity completed through the program's published channel

Does not count: Returns, cancellations, taxes, fees, and partner exclusions

Use through: Official program or partner channel

Partner	Rate or pricing	Access and limits
Virgin Australia Velocity shopping partners Online and in-store retail	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Official shopping or partner portal
Virgin Australia Velocity hotel partners Eligible hotel stays and bookings	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Published hotel partner channel
Virgin Australia Velocity car-rental partners Eligible car rentals	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Published car-rental partner channel
Virgin Australia Velocity dining and lifestyle partners Eligible dining and lifestyle spend	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Published partner channel
Virgin Australia Velocity payment cards Eligible co-brand and linked-card spend	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Issuer account or published card channel
Virgin Australia Velocity travel partners Eligible holidays, cruises, rail, or other travel	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Published travel partner channel
Buy or subscribe to Velocity Points Purchased loyalty currency	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Official buy-points channel
Flybuys Distinctive everyday earning path	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Official program or partner channel
Velocity Family Pooling Distinctive everyday earning path	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Official program or partner channel
7-Eleven and fuel partners Distinctive everyday earning path	The current rate is partner-, market-, channel-, and offer-specific.	Currency: Velocity Points Counts: Eligible activity completed through the program's published channel Does not count: Returns, cancellations, taxes, fees, and partner exclusions Use through: Official program or partner channel

Virgin Australia Velocity

Program Identity

Status and Qualification

How to qualify

What each tier gets

Earn

How earning works

Elite earning bonuses

Redeem

Ways to redeem

Rules and reversals

Partners

Partner directory

Airline partnerships

Credit cards

Earn with partners

Checking the facts…

Virgin Australia Velocity

Program Identity

Status and Qualification

How to qualify

What each tier gets

Earn

How earning works

Elite earning bonuses

Redeem

Ways to redeem

Rules and reversals

Partners

Partner directory

Airline partnerships

Credit cards

Earn with partners