JetBlue TrueBlue
TrueBlue members earn and redeem points across JetBlue, loyalty airline partners, Barclays cards, JetBlue Vacations, TrueBlue Travel, shopping, dining, surveys, and other partners. Tiles are a separate status metric and cannot be redeemed.
A fare-linked airline loyalty program with four Mosaic levels earned through tiles from eligible travel and card spend, plus customizable perks and family pooling.
The owner, currency, and rules of entry. Administrative essentials, mercifully without the brochure.
- Parent organization
- JetBlue Airways
- Program currency
- TrueBlue points
- Program status
- Active
- Primary market
- United States
- Enrollment eligibility
- Individual membership subject to the program terms.
- Enrollment cost
- No enrollment fee is published.
- Official program links
- Award booking ↗Homepage ↗Program terms ↗
- Last updated
- Aug 7, 2026
The tier name is the easy part. Here is the bill for reaching it—and what the program owes you in return.
How to qualify
Member
Base tier
Enroll in the program
membership term
Counts: Enrollment
Mosaic 1
50 tiles
Current published qualification year
Counts: 1 tile per eligible USD 1,000 of JetBlue card spend · 1 tile per eligible USD 100 of JetBlue, partner, Vacation, or TrueBlue Travel spend
Does not count: Activity excluded by the tile rules · Government taxes · Travel insurance
Mosaic 2
100 tiles
Current published qualification year
Counts: Eligible JetBlue, partner, Vacation, TrueBlue Travel, and card spend
Does not count: Activity excluded by the tile rules · Government taxes · Travel insurance
Mosaic 3
150 tiles
Current published qualification year
Counts: Eligible JetBlue, partner, Vacation, TrueBlue Travel, and card spend
Does not count: Activity excluded by the tile rules · Government taxes · Travel insurance
Mosaic 4
250 tiles
Current published qualification year
Counts: Eligible JetBlue, partner, Vacation, TrueBlue Travel, and card spend
Does not count: Activity excluded by the tile rules · Government taxes · Travel insurance
What each tier gets
Mosaic 1
Mosaic flight bonus
Earn 3 bonus points per eligible USD on JetBlue-operated flights.
Checked baggage
One free checked bag for the member and eligible travel companions.
EvenMore at check-in
ConditionalComplimentary eligible EvenMore seating at check-in for the member and up to two companions.
Availability and fare rules apply · Blue Basic excluded
Same-day switches
ConditionalFree same-day switches on eligible fares.
Blue Basic excluded
Perk You Pick
Select one published customizable Mosaic perk.
Mosaic 2
Checked baggage
Two free checked bags for the member and eligible travel companions.
EvenMore at booking
ConditionalComplimentary eligible EvenMore seating at booking for the member and up to two companions.
Availability and fare rules apply · Blue Basic excluded
Second Perk You Pick
Adds another selection from the published Mosaic perk menu.
Mosaic 3
Higher Mosaic flight bonus
Earn 4 bonus points per eligible USD on JetBlue-operated flights.
Move to Mint certificates
ConditionalReceive four certificates usable for eligible Move to Mint requests.
Certificate pricing, inventory, flight, and date rules apply
Expanded EvenMore access
Complimentary eligible EvenMore seating at booking for the member and up to four companions.
Next-level phone support
Receives the published Mosaic 3 and 4 dedicated service routing.
Mosaic 4
Top Mosaic flight bonus
Earn 5 bonus points per eligible USD on JetBlue-operated flights.
Additional Move to Mint certificates
ConditionalReceives four additional certificates plus two more for each additional 100 tiles.
Certificate pricing, inventory, flight, and date rules apply
Gift Mosaic 1
Gift Mosaic 1 status to one eligible TrueBlue member under the published rules.
BlueHouse access
ConditionalComplimentary entry for the Mosaic 4 member and an eligible companion.
Blue Basic excluded · Location, opening, itinerary, and guest rules apply
The headline rate is only half the story. What counts—and what quietly does not—is where the arithmetic gets interesting.
How earning works
JetBlue-operated Blue, Blue Plus, Blue Extra, or Mint eligible fare
3 TrueBlue points per 1 USD
What counts: Eligible base fare and published qualifying services
Does not count: Government taxes and non-eligible fees
JetBlue-operated Blue Basic eligible fare
1 TrueBlue points per 1 USD
What counts: Eligible Blue Basic base fare
Does not count: Government taxes and non-eligible fees
Direct-booking bonus on eligible non-Basic fares
3 TrueBlue bonus points per 1 USD
What counts: Eligible fares booked on jetblue.com or the JetBlue app
Does not count: Phone and other non-direct bookings
Direct-booking bonus on Blue Basic
1 TrueBlue bonus points per 1 USD
What counts: Eligible Blue Basic booked on jetblue.com or the JetBlue app
Does not count: Phone and other non-direct bookings
Elite earning bonuses
Mosaic 1
JetBlue-operated Blue, Blue Plus, Blue Extra, or Mint eligible fare
3 TrueBlue points per 1 USD
What counts: Eligible base fare and published qualifying services
Does not count: Government taxes and non-eligible fees
Mosaic 2
JetBlue-operated Blue, Blue Plus, Blue Extra, or Mint eligible fare
3 TrueBlue points per 1 USD
What counts: Eligible base fare and published qualifying services
Does not count: Government taxes and non-eligible fees
Mosaic 3
JetBlue-operated Blue, Blue Plus, Blue Extra, or Mint eligible fare
4 TrueBlue points per 1 USD
What counts: Eligible base fare and published qualifying services
Does not count: Government taxes and non-eligible fees
Mosaic 4
JetBlue-operated Blue, Blue Plus, Blue Extra, or Mint eligible fare
5 TrueBlue points per 1 USD
What counts: Eligible base fare and published qualifying services
Does not count: Government taxes and non-eligible fees
Pricing rules matter more than the word “free,” which is doing heroic work in most loyalty brochures.
Ways to redeem
JetBlue-operated award flights
Variable point price linked to the published base fare, destination, date, season, and advance-booking window
JetBlue does not publish one fixed chart for JetBlue-operated awards.
Search: jetblue.com · JetBlue app
Online: Available
Phone: Limited · Assistance availability depends on the selected redemption channel.
Cash + Points
Displayed combination beginning with the published minimum TrueBlue point contribution
Search: jetblue.com · JetBlue app
Online: Available
Phone: Limited · Assistance availability depends on the selected redemption channel.
Cash and points: Eligible JetBlue awards can combine cash with as few as 500 TrueBlue points.
Select partner-airline award flights
Partner-, route-, cabin-, date-, and inventory-specific point price
Search: jetblue.com · JetBlue app · JetBlue support for selected partners
Online: Available
Phone: Limited · Assistance availability depends on the selected redemption channel.
JetBlue Vacations packages
Package-specific point contribution and remaining payment displayed before purchase
Search: JetBlue Vacations
Online: Available
Phone: Limited · Assistance availability depends on the selected redemption channel.
Cash and points: Eligible vacation packages can use TrueBlue points toward the package price.
Points Pooling redemptions
The authorized redeemer uses available individual and pooled balances toward eligible TrueBlue awards
Search: TrueBlue Points Pooling dashboard
Online: Available
Phone: Limited · Assistance availability depends on the selected redemption channel.
Donate TrueBlue points
Member-selected point donation subject to participating-cause rules
Search: JetBlue points donation channel
Online: Available
Phone: Limited · Assistance availability depends on the selected redemption channel.
Rules and reversals
JetBlue-operated award flights
Taxes and fees: Award inventory, taxes, fees, fare, and optional-service rules apply.
Validity: The issued ticket, booking, product, or experience terms control validity.
For someone else: Recipient eligibility depends on the selected redemption.
Changes: The fare, provider, and product rules shown before redemption control changes.
Cancellation: The fare, provider, and product rules shown before redemption control cancellation.
Refund timing: Point return, when permitted, follows the provider's processing rules.
Cash + Points
Taxes and fees: JetBlue-operated eligibility, fare, taxes, and payment rules apply.
Validity: The issued ticket, booking, product, or experience terms control validity.
For someone else: Recipient eligibility depends on the selected redemption.
Changes: The fare, provider, and product rules shown before redemption control changes.
Cancellation: The fare, provider, and product rules shown before redemption control cancellation.
Refund timing: Point return, when permitted, follows the provider's processing rules.
Select partner-airline award flights
Taxes and fees: Partner awards require 100% points; Cash + Points is unavailable on partner-only awards.
Validity: The issued ticket, booking, product, or experience terms control validity.
For someone else: Recipient eligibility depends on the selected redemption.
Changes: The fare, provider, and product rules shown before redemption control changes.
Cancellation: The fare, provider, and product rules shown before redemption control cancellation.
Refund timing: Point return, when permitted, follows the provider's processing rules.
JetBlue Vacations packages
Taxes and fees: Package, traveler, hotel, taxes, fees, and cancellation rules apply.
Validity: The issued ticket, booking, product, or experience terms control validity.
For someone else: Recipient eligibility depends on the selected redemption.
Changes: The fare, provider, and product rules shown before redemption control changes.
Cancellation: The fare, provider, and product rules shown before redemption control cancellation.
Refund timing: Point return, when permitted, follows the provider's processing rules.
Points Pooling redemptions
Taxes and fees: Pool leader, redemption permission, contribution, and balance-order rules apply.
Validity: The issued ticket, booking, product, or experience terms control validity.
For someone else: Recipient eligibility depends on the selected redemption.
Changes: The fare, provider, and product rules shown before redemption control changes.
Cancellation: The fare, provider, and product rules shown before redemption control cancellation.
Refund timing: Point return, when permitted, follows the provider's processing rules.
Donate TrueBlue points
Taxes and fees: Minimums, eligible organizations, and campaign terms apply.
Validity: The issued ticket, booking, product, or experience terms control validity.
For someone else: Recipient eligibility depends on the selected redemption.
Changes: The fare, provider, and product rules shown before redemption control changes.
Cancellation: The fare, provider, and product rules shown before redemption control cancellation.
Refund timing: Point return, when permitted, follows the provider's processing rules.
The useful question is not whether a partnership exists. It is where you can earn, where you can transfer, and which footnote is waiting to spoil the headline.
Partner directory
Airline partnerships
Bilateral and other carrier partnerships outside the global alliance.
- Cape Air
- Condor
- Etihad Airways
- Hawaiian Airlines
- Icelandair
- Qatar Airways
- Singapore Airlines
- South African Airways
- United Airlines
Credit cards
Card products directly associated with this loyalty program.
- JetBlue Business Card
- JetBlue Card
- JetBlue Plus Card
- JetBlue Premier Card
Hotels
Hotel loyalty programs with a governed relationship to this program.
- IHG One Rewards
Earn with partners
Online and card-linked shopping
TrueBlue Shopping
Retailer-specific points per dollar displayed by TrueBlue Shopping.
Currency: TrueBlue points
Counts: Eligible tracked purchases
Does not count: Canceled, refunded, untracked, and retailer-excluded purchases
Use through: TrueBlue Shopping · Card-linked offers
Dining at participating restaurants with a registered card
TrueBlue Dining
Membership-level and promotional points published by TrueBlue Dining.
Currency: TrueBlue points
Counts: Eligible dining paid with a linked card
Does not count: Restaurant caps, excluded days, and returned charges
Use through: TrueBlue Dining
Eligible flight-and-hotel vacation packages
JetBlue Vacations
Traveler- and package-specific points plus eligible tile earning.
Currency: TrueBlue points
Counts: Eligible completed JetBlue Vacations packages
Does not count: Taxes, fees, insurance, and excluded package components
Use through: JetBlue Vacations
Eligible stays, cars, and activities
TrueBlue Travel
Product- and booking-specific points plus lead-traveler tile earning.
Currency: TrueBlue points
Counts: Eligible completed TrueBlue Travel bookings
Does not count: Taxes, fees, cancellations, and supplier exclusions
Use through: TrueBlue Travel
Eligible survey participation
JetOpinions
Survey-specific point award shown before participation.
Currency: TrueBlue points
Counts: Completed qualifying surveys
Does not count: Screen-outs and activity excluded by the survey provider
Use through: JetOpinions
Eligible purchases and tile earning on all JetBlue cards
JetBlue credit cards
Product- and category-specific points; 1 tile per eligible USD 1,000 of net card purchases.
Currency: TrueBlue points
Counts: Eligible net purchases on the specific card
Does not count: Fees, cash-like transactions, returns, and card-agreement exclusions
Use through: Barclays card account